Privacy Policy

Effective: July 23, 2018

The EU General Data Protection Regulation (GDPR), which is enforceable from 25 May 2018, provides new rights to individuals and requires organisations to provide information about their processing in a clear and transparent way. We have published this updated Privacy Statement to take into account new requirements and to explain how we collect, store and use personal data. When we refer to “we”, “us” or “our” in this Statement we mean is committed to protecting your privacy. We use the information we collect about you to provide you with personalized information, services and tools. We will not share, sell or disclose individually identifiable information to any third party other than as disclosed within this privacy policy. Please read on for more details about our privacy policy.

Optional Registration does not require site users to register. Non-registered users may access all information presented on except for product pricing.  Registration allows users to access product pricing from the Suppliers listed on the site. The personal information shared with can be used to help tailor the content we provide on  Additionally, may on occasion notify registered users regarding promotions, special offers, updated information, and special features.


When you register for the site we request certain personally identifiable information from you on the registration form. During registration you are required to give contact information (such as name and e-mail address). We may use this information to contact you about the products or services on


If you use the Contact form on we will use your name and e-mail address to respond to your inquiry.

Communications from the Site

We may occasionally send you information on products, services, special offers or promotions. Out of respect for your privacy and choices, we will provide you a way to unsubscribe from these types of communications.


If you sign up for our newsletters, special promotion e-mails, and/or services and later change your mind, an unsubscribe option will always be available in our e-mail communications as well as by e-mailing us at


A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We may cookies on this site. We do not link the information stored in cookies to any personally identifiable information you submit while on our site. uses cookies to deliver a better and more personalized service. This cookie is set when you register. The cookie stores an encrypted key that may allow the site to access information such as e-mail address, name, and address. Since it is encrypted the cookie itself stores no personal information.

The use of cookies by our tracking utility company is not covered by our privacy policy. We do not have access to or control over these cookies. As a user navigates between web pages, our third party tracking utility company provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to “remember” what a user has done on previous pages / interactions with the website.  Our third party tracking utility company does not store any personal information about users.

What types of cookies do we use?

  1. Strictly Necessary Cookies

These cookies are essential to enable you to move around the website and use its features. Without these cookies, we cannot provide some of the basic functionalities of our website.

  1. Performance Cookies

These cookies generally collect information about how visitors use our website, for instance which pages visitors go to most often, and the pages that they don’t. This helps us to understand and improve the site, so it is easy to use and includes helpful content. They also allow us to fix bugs or glitches on the website. These cookies don’t collect information that identifies visitors, so we can’t identify you individually. We use Google Analytics to track usage of our websites and interaction with our newsletters. For example, to see what content you click on, so we can analyse what content is of most interest to our audience.

  1. Functionality Cookies

These cookies allow our website to remember the choices you make as you browse the site. They provide more enhanced and personal features. The information collected is anonymized and they cannot track your browsing activity on other sites once you leave our site.

How to turn off cookies

You can turn cookies off at any time, by going into your browser settings, however this may have a detrimental effect on your user experience. If you are happy to continue letting us use cookies in the ways set out in this Notice, to help us guide our work, then you need not do anything. If you have any concerns about the cookies we use, please contact:

How we collect your personal data

We collect personal data in the following ways:

  • When you provide your contact details to us when requesting information about our products or services, either via the telephone, our online enquiry forms or face-to-face.
  • When you register as a member on
  • When you sign up for our email newsletters
  • Via openly available public sources (e.g. LinkedIn or company websites).

The types of personal data we collect

The personal data we routinely collect includes:

  • Full name
  • Email address
  • Job Title
  • Company name
  • User name (for registered members of

We do not collect any special categories of personal data, as defined under the GDPR. Our products and services are not aimed at children.

IP Addresses collects IP addresses for the purposes of system administration, to report aggregate information to our advertisers and to audit the use of our site. When guests request pages from, our servers log the guests’ IP addresses. We do not normally link IP addresses to anything personally identifiable, which means that a user’s session will be logged, but the user remains anonymous to us.

Sharing with Third Parties may disclose user information as required by law and when we believe that disclosure is necessary to protect our rights and/or if believes that disclosure is necessary to comply with a judicial proceeding, court order, the law or with legal process served on the website or to protect and defend the rights or property of or to act in an emergency to protect someone’s safety. may also share aggregate user data about our users with business partners, advertisers or sponsors. This data will not contain any personally identifiable information.

We will not share your personal information with any third parties for them to use for their own marketing purposes. We may disclose your personal data if required to do so by law.

Where we store your personal data

We store and process your personal data at our registered offices at 118-1537 Hillside Ave, Victoria, BC, Canada, V8T 2C1, or our marketing agency which is also in Canada.

How we keep your personal data secure takes the protection of your personal data very seriously and we take appropriate steps to ensure your personal data is stored in a secure environment to prevent any unauthorised access. may use external data service providers to process personal data on our behalf. When we do so we have appropriate agreements in place to protect the data. Any data transfers between external service providers and ourselves are conducted by secure means.

How long we store your personal data for

We keep anonymous web analytics data for an unlimited period of time for the purpose of evaluating the website performance year-to-year over a span of many years. Since this data is anonymized by Google we are unable to assist with requests for retrieval of data associated with a particular user.

We routinely update our email newsletter lists to ensure those who are not engaged are removed.

Updating your Personal Information

If your personal information changes, you may correct or update it by making the change within the dashboard section of the site, or by emailing us at

Links to Other Sites

There are links to other websites from pages that will take you to other websites that are beyond our control.  These other websites may send their own cookies to users, collect data or solicit personal information. While strives to protect its users’ personal information and privacy, we cannot guarantee the security of any information you disclose online.’s policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond’s control, and is not to be applied in any manner contrary to applicable law or governmental regulation.

Please remember that if you use a link to go from our websites to another website, or you request a service from a third party, this Privacy Statement will no longer apply once you have left this website. Your browsing and interaction on any other website is subject to that website’s own rules and policies.

Social Media Widgets may include social media features, such as the Facebook ‘Like’ button and/or Widgets, such as the “Share This” button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

Changes to this Privacy Statement

We review and update this Statement regularly to take account of changes to our processing and regulatory changes. If we decide to change our privacy practices, we will post those changes on We reserve the right to modify this privacy statement at any time. We encourage you to review it from time to time. If we make any significant changes to this Statement, we will endeavour to communicate this to you where possible. If we change how we use your personally identifiable information, we will notify you here in the Privacy Policy document, by e-mail, or by means of a notice on our home page prior to the change becoming effective.

If you have any questions about this Privacy Statement or would like to contact us about any other matter, please use the following contact information:


Address: 118-1537 Hillside Ave, Victoria, BC, Canada, V8T 2C1